Privacy Policy

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

• Name, email address, and phone number
• Shipping and billing address
• Order history and preferences
• Messages sent to us via the contact form

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Improve our website and services
• Send promotional messages (only with your consent)

Your data is stored securely using Google Firebase, which employs industry-standard encryption and security measures. We do not store payment card details — all payments are processed by third-party providers.

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or loss.

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Courier services to fulfil delivery
• Payment processors to complete transactions
• Legal authorities if required by law

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us at the details below.

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our site after changes constitutes acceptance.

For any privacy-related questions, contact us at info@glowshineprint.com or via WhatsApp.